BTJ BACKSTAGE FAQ

How do I view BTJ Backstage behind the scenes content?

To view BTJ Backstage behind the scenes content click here. You must be logged into your BTJ Backstage membership. If you are not logged in, you will see a prompt to login.

How often is BTJ Backstage behind the scenes content updated?

BTJ Backstage behind the scenes content is updated weekly. You can login anytime to view the most recent behind the scenes content. Every month a new behind the scenes content page will be created and you will have access to all previous content as long as your membership is active.

How do I watch Live At Carter’s House?

When does Live At Carter’s House air?

Live At Carter's House airs on the last Sunday of every month at 7pm EST. Replays are available if logged into your Stage Manager or Band Member account.

Do I need to be a BTJ Backstage member to watch Live At Carter’s House?

Live At Carter's House is included with the BTJ Backstage membership levels Stage Manager and Band Member. Live At Carter's House is not included with the Roadie membership. You can also purchase individual tickets to Live At Carter's House by clicking here. 

How do I buy a single ticket to Live At Carter’s House?

You can purchase individual tickets to Live At Carter's House by clicking here

Who is eligible for a free lanyard and merch?

If you are in the Stage Manager Membership you are eligible for the free lanyard. If you are in the Band Member Membership you are eligible for a free lanyard and free merch. Visit your membership page to see all the items available to you by clicking here.

How do I order my free lanyard and merch?

Visit your membership page to see all the items available to you by clicking here. If you are in the Band Member level, a new merch product will appear on your membership page each month.

Why do I need to pay for shipping on my free lanyard or free merch?

The cost of shipping large quantities of lanyards or merch adds up quickly. By paying for the cost of shipping you are helping us to make free items possible.

Who are the special guests for Live At Carter’s House?

Each month we will announce the special guest to members of the Stage Manager and Band Member levels before announcing it to the public.

When I sign up for BTJ Backstage, am I locked in?

No, the membership is month to month and you can cancel anytime or change your membership level anytime.

How do I change my BTJ Backstage membership level?

Visit your membership page by clicking here. Select the gear icon in the top right side of the page and update your membership status as needed.